I love using the knee walker make life easier. My problem is the service is very poor you email them they never replay back it been 3 weeks since I return the knee walker still waiting for the Receipts to be sent to my insurance. The day off the Roger outage I returned the knee walker so I took pictures to make sure that I have proof that I return it the lady said she will send an email after everything is back running today is the 4 August still waiting.
fraud, liers, liers, liers... the webmaster changed my comment
Je connais une personnr qui a demandé un kneewalker et l'a annulé par la suite a cet instant il n'a pas reçu de remboursement
I am going to court to sue them for not paying me back my money
i am going public about it as well
i will make sure it's gonna be on all social media
send me my money back you thiefs
I had to spend 1 week sending emails and voicemails and chats to get them theifs to cancel my rental and send me a confirmation of the refund
All-Terrain Model - Rental was canceled
– 9/14/2022 8:33am
All-Terrain Model - Rental has been shipped via Canpar - tracking # D420003030000044329001 – 8/28/2022 10:43pm
Thank you! We've received your order – 8/27/2022 6:33am
i canceled a rent and i am still waiting for a refund that you said was supposed to show on my account by last monday
and no one is answering my emails or phone calls
It’s already been issued, thank you
There is a confirmation in your email
no i donèt have a confirmation
send me a confirmation that it has been refunded so i can talk to my bank
Ok check your spam folder
Already sent thank you
8 minutes ago are you kidding me
you said the refund was processed 1 week ago
and now you are saying it has just been processed and that i have to wait 14 days É
The email has been received?
has just been received 8 minutes ago
Great, is there anything else I can help you with?
yes, start by answering my questions above
why did your team say that my refund was processed more than a week ago and now i discover that it has just been taken care of
This is just a confirmation, feel free to discuss with your bank when it will show on your statement
a confirmation with no dates when it happened
i discussed with my bank and sounded like an idiot based on what you said
It can take varying degrees of time to show on your statement based on your bank or credit card provider. The refund has been issued on our end
when was the refund processed at your level É
It doesn’t show me, just that it has been
No problem, enjoy the rest of your day!
where are you based exactly
so can you ask your team and tell me when did you process my refund
It has been processed, it will show up shortly, thanks!
donèt thank me
No since it has been processed already
being polite doesnèt justify incompetence
Ok we are busy and I have answered your questions
no you have not
i need a date
Yes the refund has been processed, when is irrelevant, you’ll see it on your statement before I can get you a date
i decide what is irrelevant to me
you doèt tell me what is or not irrelevant
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Where do I ship back the knee walker received but not needed. I want a refund. I called the day it was received.
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Knee Walker/Knee Scooter specialist, helping people get off their feet and stay mobile.